Policies Policies

Vivi Jacob'z does accept returns of NEW and UNUSED merchandise accompanied by a receipt with all original tags attached. Returns must be made 30 days of receiving your order. 

Return items must NOT be washed, worn or altered.

Send us an email via vivijacobz@gmail.com, with desired size for exchanged items.

We at Vivi Jacob'z have a RIGHT to decline a refund/exchange if the return product does not meet the requirements listed above.

Vivi Jacob'z does accept returns of NEW and UNUSED merchandise accompanied by a receipt with all original tags attached. Returns must be made 30 days of receiving your order. 

Return items must NOT be washed, worn or altered.

Send us an email via vivijacobz@gmail.com, with desired size for exchanged items.

We at Vivi Jacob'z have a RIGHT to decline a refund/exchange if the return product does not meet the requirements listed above.